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Original topic:

Has anyone received their buds yet? (UK)?

(Topic created on: 03-04-2019 11:04 AM)
ColonelPanicky
Explorer
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Galaxy S10 Series

Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

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1,342 REPLIES 1,342
KillYourIdols
Helping Hand
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Galaxy S10 Series

@Colin19 wrote:

Can’t comment as I don’t have them yet. Have read on rededit that the hidden features will be enabled on the next firmware update for the buds, light will change colour when you receive a call 


Hope there is a hidden swipe feature for the touchpad. In my Mind...

 

Single Tap: Play/Pause

Double Tap: Next Track

Triple Tap: Previous Track

Tap and Hold: Ambient sound

Swipe up/Down: Volume up/Down

 

...Is ideal

 

If you didnt know folks, You cant have Volume controls AND ambient sound as an option on the touchpad, its one or the other, which is a shame.

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iRiaz
Explorer
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Galaxy S10 Series

My status went from validated to processed yesterday morning but still no email from DX to track delivery.

 

When should I be getting the email? 

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Fudgy31
Pathfinder
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Galaxy S10 Series

what date were you validated mate?

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KillYourIdols
Helping Hand
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Galaxy S10 Series

@iRiaz wrote:

My status went from validated to processed yesterday morning but still no email from DX to track delivery.

 

When should I be getting the email? 


 

Either Today or tomorrow in most peoples experiences

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iRiaz
Explorer
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Galaxy S10 Series
Validated since 13th March
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Colin19
Troubleshooter
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Galaxy S10 Series

@Lee136 wrote:

Im on my 30th day and still no email


Are you in the UK? Have you checked online to see the status of your claim?

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Neros
Explorer
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Galaxy S10 Series

@Portems wrote:
Funny, I've just learnt how to use the Quote button!!
Sorry folks :smiling-face:

took me a while as well haha

Colin19
Troubleshooter
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Galaxy S10 Series

@Fudgy31 wrote:

what date were you validated mate?


Who’s the question to? If it’s me I was validated on the 13th processed yesterday but DX do not deliver in my area, so will come by some random courier 

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KillYourIdols
Helping Hand
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Galaxy S10 Series

@Colin19 wrote:

@Fudgy31 wrote:

what date were you validated mate?


... but DX do not deliver in my area...


Where the hell do you live?

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Spirit979
Navigator
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Galaxy S10 Series

@iRiaz wrote:

My status went from validated to processed yesterday morning but still no email from DX to track delivery.

 

When should I be getting the email? 


Same as me. Was hoping would get email yesterday and delivered today as I'm day off, but no such luck. 

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