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Original topic:

Has anyone received their buds yet? (UK)?

(Topic created on: 28-03-2019 08:21 PM)
ColonelPanicky
Explorer
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Galaxy S10 Series

Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

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1,342 REPLIES 1,342
Mevis
Explorer
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Galaxy S10 Series

@Fudgy31 wrote:

its all just a bit too vague for my liking.

 

my friend had her claim validated and now its coming up with Claim Status: PENDING

 

They are trying to get out of providing them to everyone.

 

How can you got from VALIDATED to PENDING?


 Tell your friend to drop them an e-mail on galaxybuds@samsungpromotions.claims or call them on the phone (UK) 0345 216 0144. I have written them an e-mail and they have replied rather swiftly. Don't write to the normal Samsung Customer Support because they don't have much information regarding the Galaxy Buds, they will just tell you to wait until the end of the 30 day period.

 

PS. I just noticed you have written to the Samsung Promotional Team, I would just give them a call in that case because the status changing like that seems rather off.

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DanielJLMiller
Navigator
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Galaxy S10 Series

@KillYourIdols wrote:

@DanielJLMiller wrote:


Waittttt how is twat allowed but whatever I accidently wrote earlier got sensored 😂🙄🙄


*****

balls

*****

bumhole

*****

tosser

joey

*****

 

EDIT: 4/8, Must try harder


A for effort atleast 

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KillYourIdols
Helping Hand
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Galaxy S10 Series
No, A for *****.
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Mevis
Explorer
Options
Galaxy S10 Series

Sorry to be off-topic but is there a way to change the stock app-drawer in S10 to vertical scrolling instead of this page style?

 

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Daveb29
Apprentice
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Galaxy S10 Series

Just tried to track them and it says claim not found when it said processed  yesterday .Wtf

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HomeAlone
Apprentice
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Galaxy S10 Series

I think so they will deliver the earbuds tomorrow.i just got an email from Dx. I apllied for them on 9 March sent for fulfilment on 10 March.20190328_174908.jpg

 

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Hackett
Voyager
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Galaxy S10 Series
How did you blank out your info . I tried to do it but everyone could see my address. Lol .it was funny and had some good replies. See from page 12.
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HomeAlone
Apprentice
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Galaxy S10 Series

I use the stock app photo editor from samsung.20190328_181915.jpg

 

Ghostrider_79
Journeyman
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Galaxy S10 Series
Same here coming tomorrow validated 9th 👍👍
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Banksybird
Explorer
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Galaxy S10 Series

Got mine today and loving them. So pleased and for free even better!

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