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Original topic:

Google Pay is missing

(Topic created on: 05-10-2021 12:45 PM)
Vannisart
First Poster
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Galaxy S10 Series

The situation is pretty strange: Google Play store tells me that Google Pay is not compatible with my device (Samsung  s10), b I know it is installed and I have used it in the past.

When I click on NFC it allows me to choose Google Pay as preferred payment option, my bank app could set its debit card into Google Pay and I'm definitely able to pay by using my phone (I've done it multiple times).

But.. The app is nowhere to be shown. I tried to look for it in settings/apps but it is not there and I wouldn't know what else to do to find it (apart from a factory reset?)

 

I tried with Samsung Pay as well but the store does not show it and if I navigate from PC it says my device is not compatible with the app.

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3 REPLIES 3
1Braffit
Apprentice
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Galaxy S10 Series
Hi Vannisart, I presume you are on a Beta version. If so, Google pay will not work due to security issues. You can wait for the final version or delete the Beta. I had this issue on a previous Beta upgrade.
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Vannisart
First Poster
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Galaxy S10 Series

Beta version of? Google Pay? How would I know if I cannot find it?
Or the OS you mean? 

How can I verify and exit the beta?

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MGC21
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Galaxy S10 Series
He means the OS. For security some apps like gpay don't always work on betas
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