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Original topic:

Google Pay does not work after One UI2 / Android 10 update

(Topic created on: 06-12-2019 10:07 PM)
MPJ81
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Galaxy S10 Series

Contactless payments no longer work since the update. Has anyone else experienced this? Any solutions?

 

TIA

 

Mark

36 REPLIES 36
benjy182
First Poster
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Galaxy S10 Series

I fixed my issues by clearing cache and data for both the Google Pay app and Google Play Services

Emptyhen
First Poster
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Galaxy S10 Series

I fixed mine by opening Samsung Pay, and allowing it to change the default payment provider, then going back into Google Pay and setting that back to be the default payment provider. I didn't add any etc to Samsung Pay or anything, just came striaight out of it.

 

I didn't need to clear the Play Services Cached etc either.

 

Hope that helps.

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MPJ81
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Galaxy S10 Series

Well, Android Pay now works without me changing anything to fix it. Samsung replied to tell me that the Beta can cause issues. However, my phone told me an update was available so I downloaded it. I'm not aware that beta updates are pushed through in this way.

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zlucka_ua
First Poster
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Galaxy S10 Series

after 3 days it will not work again (can be)

 

Try next:
tap to Google Pay and hold
in the meny choose ABOUT APPLICATION
tap to Battery
and turn ON background activity

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Daveglasgow70
Explorer
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Galaxy S10 Series
This worked for me. Thanks
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Ian_Hartstone
First Poster
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Galaxy S10 Series
Same issue as you.. Hope a solution is found soon
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KtheW
First Poster
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Galaxy S10 Series

Thanks, for me it also worked, wiping cache and data on google playstore und google pay app (wiping cache only did not work)

 

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Wazzie
Journeyman
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Galaxy S10 Series

It's disappointing results Samsung needs to focus on user experience rather than its phone spec , you can't use Google pay on gear S3 , now after the UI2 update you can't even use it on S10 I want a full refund

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Daveglasgow70
Explorer
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Galaxy S10 Series

Have you tried deleting  and reinstalling Google Pay?

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Condo007
Apprentice
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Galaxy S10 Series

Yep, I updated last night and failed all attempts for contactless.  What's happening? 

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