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Original topic:

Going crazy over S10 Display Issues

(Topic created on: 17-03-2021 02:24 PM)
Jv
Apprentice
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Galaxy S10 Series

I recently upgraded from the S9 to S10 and the colors looked awfully washed out and with a slight yellow tint. Googled around a bit and saw others complaining similarly while some people said this is normal for the s10, so I accepted it and moved on.

The thing is, the next morning the display was working normally and colors looked great. That is until I got a videocall on whatsapp and the screen suddenly became washed out again. Now the problem is on/off, everytime the display is turned off for a few minutes it resets to the normal colors, but either going to homescreen or opening certain apps can make it become washed out. And it looks AWFUL.

 

I took some pictures with my old phone because some people kept saying online it was a color correction issues, but this seems to me like an overlay bug of some sort. These pictures were taken seconds apart as the screen switched from normal to washed out.

Normal displayNormal displayWashed out display.Washed out display.

Notice the colors are much uglier, whites have a yellow tint and contrast seems to go down.

Any help would be greatly appreciated, as it's quite literally driving me crazy.

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6 REPLIES 6
Jv
Apprentice
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Galaxy S10 Series

I'd also like to highlight I've tried pretty much every solution found online to this issue, including resetting and setting blue light filter on with minimal opacity. Please help!!!

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jimS10
Helping Hand
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Galaxy S10 Series
have you checked this on s10

Screenshot_20210317-142812_Settings.jpg

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Jv
Apprentice
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Galaxy S10 Series

 

Yes, I have. As I said in The original post, its more of an overlay bug rather some color calibration issue, as the screen can be normal in a sec and then become rather dull in the next one 

Thanks for your help tho

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LC84
Navigator
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Galaxy S10 Series
could be something to do with adaptive brightness?
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Jv
Apprentice
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Galaxy S10 Series

Tested adaptive brightness on and off to no success... but it has been off all along.

Jv
Apprentice
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Galaxy S10 Series

Trying to add a video I took of the transition to the "filter".

I've got an appointment with Samsung today but I'm pretty sure they're not gonna have any clue about this. I've been googling for 3 days now with no success. Just hoping they won't change the screen and charge me for it 😕

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