17-03-2021 01:24 PM - last edited 17-03-2021 01:25 PM
I recently upgraded from the S9 to S10 and the colors looked awfully washed out and with a slight yellow tint. Googled around a bit and saw others complaining similarly while some people said this is normal for the s10, so I accepted it and moved on.
The thing is, the next morning the display was working normally and colors looked great. That is until I got a videocall on whatsapp and the screen suddenly became washed out again. Now the problem is on/off, everytime the display is turned off for a few minutes it resets to the normal colors, but either going to homescreen or opening certain apps can make it become washed out. And it looks AWFUL.
I took some pictures with my old phone because some people kept saying online it was a color correction issues, but this seems to me like an overlay bug of some sort. These pictures were taken seconds apart as the screen switched from normal to washed out.
Notice the colors are much uglier, whites have a yellow tint and contrast seems to go down.
Any help would be greatly appreciated, as it's quite literally driving me crazy.
17-03-2021 01:27 PM in
I'd also like to highlight I've tried pretty much every solution found online to this issue, including resetting and setting blue light filter on with minimal opacity. Please help!!!
17-03-2021 02:46 PM in
Yes, I have. As I said in The original post, its more of an overlay bug rather some color calibration issue, as the screen can be normal in a sec and then become rather dull in the next one
Thanks for your help tho
18-03-2021 01:41 PM in
Trying to add a video I took of the transition to the "filter".
I've got an appointment with Samsung today but I'm pretty sure they're not gonna have any clue about this. I've been googling for 3 days now with no success. Just hoping they won't change the screen and charge me for it 😕
26-08-2021 07:46 PM in
I have the same issue... the discoloration seems to go away whenever im charging the phone, but when i come back to normal, the discoloration comes back, seems more like a software issue, when I restar the phone the discolarion goes away, but if I bocl it and unblock it, it comes back ,its driving me crazy, im thinking on going back to iphone again...
26-08-2021 08:38 PM in
Honestly I've tried to find a solution for this for 5 months now with no success. Sadly the phone was handed down to me by someone who was upgrading, so I couldn't return it.
I'm fairly sure it's a software rather than hardware problem, which just makes this whole ordeal more frustrating.
Honestly it has put me off Samsung entirely, I've reached them in different channels with 0 help.
Haven't had an iPhone since the iPhone 3, but I guess it's time to go back.
10-11-2021 10:36 AM in
Hello, I'm experiencing the same exact issue on my S10e. It's a week since the problem started and can't find a solution. Definitely a software problem, though. Did you find a solution, yet?