Solved: Galaxy S10 Upgrade Program - Page 18

sammyh25 · ‎20-02-2019

I've had the email prompting me to login to my upgrade program today to select the S10 model i want to go with. I fully expect this won't go live until after the launch at 7pm UK time tonight. However the only web address I can find for the upgrade program comes back with invalid loan number and/or surname when I try to login. I was just trying to get ahead of the game and check all was working before going for the upgrade later tonight.

Can anyone advise what the correct link is for the UK Galaxy mobile upgrade program? Can you also check if you get similar errors when trying to login, or is it just me?

Thanks.

TracyR · ‎20-02-2019

Hey @sammyh25

It's great to see that you're as excited as us in the office about the announcement!

When it's close to an unpacked event or launch the Upgrade Programme does temporarily close.

It will re-open around the time the pre-orders do.

When it's time you can access your current agreement HERE.

Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge

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Original topic:

Galaxy S10 Upgrade Program