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Original topic:

Galaxy s10 ultra sonic fingerprint

(Topic created on: 15-02-2020 12:56 PM)
Albann
Explorer
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Galaxy S10 Series

Hey guys, I received my galaxy s10 2 days ago and ive noticed something, At first the fingerprint sensor is slower and sometimes says "Press harder" or "Keep your finger on the sensor a little longer" however from the first day ive had it until now, the scanner seems to be working even faster so i think as time passes on the finger print sensor recognises your fingerprint more faster. Have you guys noticed this aswell?

60 REPLIES 60
SDMF
First Poster
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Galaxy S10 Series
Yep the only way to get it to scan is to lick your finger what a pos phone! I'm not happy. Just got January update with version 4.0.1.1 fingerprint patch and still completely broken!
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lovingred2
Apprentice
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Galaxy S10 Series
But then mine says make sure NOT to press too hard...fickle little thing!
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S10p
First Poster
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Galaxy S10 Series

Easy little trick I started using was to save 1 fingerprint but alternate between thumbs for each scan. Works really well

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dianas286
Journeyman
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Galaxy S10 Series

I have the same problem and it drives me crazy!! I want the physical fingerprint reader on the back of the phone back. It worked every single time!

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dianas286
Journeyman
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Galaxy S10 Series

I agree! I feel that the physical fingerprint reader on the S9+ was so much faster and more reliable. It worked every single time and it made unlocking my phone a breeze, but this new on screen fingerprint reader on my S10+ is a joke! I hate it and I truly wish they would bring the old fingerprint reader back.

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dianas286
Journeyman
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Galaxy S10 Series

What did you do to send feedback to Samsung about this issue? I'd love to do the same thing.

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SDMF
First Poster
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Galaxy S10 Series
Yep the reader on my samsung galaxy s5 worked beautifully & its ancient! I think somebody needs to start a class action law suit, I feel cheated buying my phone outright & it's never worked. I have to fight my phone every time I try to log in, sure I could use a pin, or face but it's not rock solid either. Samsung should have never let these fp readers make it through QC!
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Wafcarl
Student
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Galaxy S10 Series

Looked at Gallery S20 & thought with new fingerprint tech be worth upgrade. 

But they've not included it, same tech as S10 for fingerprint. 

Rulre out that phone, no way I'm putting up with that again. 

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Booboo
Apprentice
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Galaxy S10 Series
Yep I have this problem too. Have deleted previous fingerprints and added new, so we will see.
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FemmeBot
First Poster
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Galaxy S10 Series

I been doing pin as well. It suddenly stopped working 1 week after a got it. Now after a year still broken. I followed exactly and pressed hard yet no vibration.  Then also made sure no greasy prints. Have you found a solution 

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