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Original topic:

Galaxy S10 not playing Mp3

(Topic created on: 17-12-2021 10:37 PM)
Asiff
Apprentice
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Galaxy S10 Series
My phone plays some Mp3 files. But others that play fine on the computer will not play
 This happeed after my sd card got corrupted, before that they all played fine. The SD card has been replaced, but files will still not play. Any ideas how to fix without a factory reset? #mp3
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4 REPLIES 4
Pugs1957
Samsung Maker ★
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Galaxy S10 Series
I doubt a factory reset will help. The files are likely to be corrupt. As your PC can see the files try to reencode one and see if that repairs it.
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Asiff
Apprentice
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Galaxy S10 Series
Thanks for taking the time to respond. If the files were corrupt then they wouldn't play on the pc. They play I standard media player, which can be a bit fussy. I was thinking of encoding to wav and back again as a test. To see if that worked. Also checked the files with mp3val abd it said they were fine.
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Pugs1957
Samsung Maker ★
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Galaxy S10 Series
Let me know how you get on with the test. It's a strange problem.
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Asiff
Apprentice
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Galaxy S10 Series
Looks like you were correct. The new sd card is flakey, as Mp3 tracks work on internal storage, not on sd card