I have a new Galaxy S10+ and thought I would register it on the Samsung web site. I can't find the corresponding model number. My number is G975FZKDDBT. I bought the phone through Amazon in the UK and it's working well, but I'm a bit worried as I can't find that number on various web sites. Can anyone help, please?
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Can't find your model, are you with Android 9 or 10 ?
Can you give us the Amazon link where you bought it and the names of the sellers ?
Android 10. It was purchased through Amazon UK from Techno Master UK at https://www.amazon.co.uk/Samsung-Galaxy-Dual-SIM-Android-Smartphone-Prism-Black/dp/B07NWLZMGJ/ref=sr...
Hi @TomthePom. If you send me a PM with the serial number from the back of the phone, I can check if it's a UK/EU model.
My phone was a UK model.
I purchased mine on eBay with serial number SM-G975F and I could not register on the Samsung website. I was told it is not American type so I cannot register on the Samsung USA site. I cannot believe such nonsense. now I am at a loss on what to do. you would expect Samsung to have a website dedicated to meeting all the needs of their users in every continent and country. I would be happy if anyone can offer a solution to this Samsung BS.