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Original topic:

Galaxy buds+

(Topic created on: 05-12-2020 11:35 AM)
ConorS98
Apprentice
Options
Galaxy S10 Series

One of my buds is significantly louder than the other. I have tried:

- Disconnecting and reconnecting the buds

- Charging the buds

- Updating software

- Checking for physical obstruction to sound

 

 

5 REPLIES 5
Blessed4life
Helping Hand
Options
Galaxy S10 Series
Try using them on another device to make sure it is the buds & not your phone.
If it is the buds try contacting Samsung customer services.
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Bradleigh
Voyager
Options
Galaxy S10 Series
I had the same, Samsung replaced them as they couldn't fix it, they'll did give a care poster for my buds as they said it was was inside that killed the volume.. but yes they're are faulty unfortunately are they still in warranty?
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ConorS98
Apprentice
Options
Galaxy S10 Series
Just tried this and its the same on the other phone
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ConorS98
Apprentice
Options
Galaxy S10 Series

Yes still in warranty thankfully 

Bradleigh
Voyager
Options
Galaxy S10 Series
Give them a call yes & they will organise collection of your device. weekends they are open 🙏
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