Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy buds pair menu missing

(Topic created on: 06-11-2019 09:14 AM)
Adem0
Troubleshooter
Options
Galaxy S10 Series

Hello, 

 

So I'm from Croatia, and I've never got this menu from opening galaxy buds near my Samsung Galaxy S10 Plus... Anyone else? 

 

I need to go to Bluetooth and connect them through it... Screenshot_20191106-101311_Settings.jpg

 

galaxy-buds-connecting-pop-up-pc.png

 



............................................
Thank you for your help! ............................................
0 Likes

2 Solutions


Accepted Solutions
Solution
Adem0
Troubleshooter
Options
Galaxy S10 Series
I've found a solution. U need to have Smart Things app installed.


............................................
Thank you for your help! ............................................

View solution in context

Solution
SdwlkJoe
First Poster
Options
Galaxy S10 Series

The solution for me was as follows:

- Unpair your Buds from SmartThings app

- Delete SmartThings app

- Delete Galaxy Wearable app (and Galaxy Buds app when prompted)

- Reinstall SmartThings and Galaxy Wearable apps trough Galaxy Store

- Open SmartThings and set it up (login, allow permissions, etc.)

- Open Galaxy Wearable -> allow permissions -> select Galaxy Buds -> allow permissions

- Pair your Buds

 

Afterwards the animation worked for me. I've seen that for some people you still have to perform the following steps:

- Settings > Connections > More connection settings > turn on Nearby device scanning

- Settings > Notifications > See all > drop down menu left upper corner > All > find Galaxy Buds, Galaxy Wearable, and SmartThings > General notifications > turn on Show as pop-up

 

In my case these steps weren't necessary but they might work for you.

View solution in context

21 REPLIES 21
strawberry cake
Hotshot
Options
Galaxy S10 Series

Hello @Adem0 

 

Please try to use Wearables app, downloadable from Play Store.

 

https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager&hl=en

 

If not working, please re-install. 

 

Thanks  ☺


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

0 Likes
Adem0
Troubleshooter
Options
Galaxy S10 Series
Yes I have it installed.


............................................
Thank you for your help! ............................................
0 Likes
strawberry cake
Hotshot
Options
Galaxy S10 Series

@Adem0 

 

Welcome ☺


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

0 Likes
Adem0
Troubleshooter
Options
Galaxy S10 Series

What do you mean welcome? It still doesn't work. 



............................................
Thank you for your help! ............................................
0 Likes
Ermias
First Poster
Options
Galaxy S10 Series
That doesn't work on my phone
0 Likes
Solution
Adem0
Troubleshooter
Options
Galaxy S10 Series
I've found a solution. U need to have Smart Things app installed.


............................................
Thank you for your help! ............................................
AlCresswell
First Poster
Options
Galaxy S10 Series

How can I use Samsung buds+ with Nexus7?

0 Likes
Adem0
Troubleshooter
Options
Galaxy S10 Series

Compatible with smartphones and tablet running Android 5.0 or higher and with more than 1.5GB of RAM. Also compatible with iPhone7 or later models with the iOS 10 or higher.



............................................
Thank you for your help! ............................................
0 Likes
DiogoFerreira
First Poster
Options
Galaxy S10 Series

thank you my friend, you solve a nightmare for me!!