Fingerprint

[dp2021twunt]

Has anybody else found the fingerprint sensor lately has been selective in working or not? I have both thumbs registered, left thumb doesn't work at all now, right thumb works when it wants too and try to add another it struggles to the point you give up. 

[xSteveuk]

Hi,
Have you tried
A diagnostic test fingerprint scanner

[dp2021twunt]

Not recently tbh, not sure I even remember how.

[dp2021twunt]

Okay just done that twice, both times says working as normal. However logining to phone or apps end up giving up and using pin

[INTRASERVER]

On S10 series fingerprint isn't best but you can add one finger like three times to improve it. This is sounds like ai had tempered glass screen protector, then fingerprint wont recognise my fingers.

[xSteveuk]

Are you using
The new update on phone
It may be an issue
With the new update

[dp2021twunt]

Yeah update completed mate.

[dp2021twunt]

Yeah I am using a screen protector, just strange it works when it likes and getting worse daily. Love my s10 and holding back upgrading tbh

[INTRASERVER]

With screen protector is little bit tricky. (I'm talking about tempered glass screen protectors). First I setup fingerprint without screen protector and after I installed it. Then again I setup fingerprint. With tempered screenprotector if it moves little bit the fingerprint messup. Or glue under glass messing up. But turn on touch sensitivity.

[dp2021twunt]

Okay turning on touch sensitivity worked that time, first time into bank. Didn't think it was needed on mine as I had no issues with anything else, so thank you much appreciated