17-03-2020 03:10 PM
Hello,
Device is S10 with Android 10, latest updates (March 1st 2020)
I have persistant issue with fingerprint reader. It occasionally dissapears from the lock screen without any action by me.
For example:
-I unlock it with my fingerprint as usual
-I lock device with power button
-I tap on screen to wake it up after few minutes, NO FINGERPRINT SCANNER SHOWN,
-I then unlock it with password
-I then lock device with power button
-now fingerprint is shown again!!
Note: I didint failed to unlock device even once before this, I have not added any BT device to unlock it with, this happens on random intervals inside/outside home. Happened also with Android 9.
Bug or security feature, it is quite annoying.
Does anyine has explanation for this?
Thanks
Solved! Go to Solution.
05-12-2021 05:58 PM
The same thing began happening with my A20 two days after it arrived. Frustrated, I got on the phone with Samsung's tech support who diagnosed it remotely. It still doesn't work!
30-07-2022 09:34 AM
S21 ultra One UI 4.1
Same here, its annoying AF.
05-03-2023 10:11 AM
Heyy ehidaimen. I am currently facing the same issue. Have you found the fix for it?