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Original topic:

Face unlock is no good

(Topic created on: 04-07-2020 02:59 AM)
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matrixstar
Explorer
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I've been using my S10+ for a few days now. 

One thing I'm so disappointed with is the face unlock. 

 

It kinda works. 

And then it doesn't. 

Really poor implementation. 

 

Iphones are not like this. They have super sharp response and accuracy. Someone told me it's because they have about 4 cameras on the from or something and hence more accurate and sharp? And the S10+ has only 2.

 

Any thoughts? 

Should I give up on face unlock? 

(Almost every other part of the phone I'm loving.) 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Face recognition works very well on my phone but I submit it's a different model to yours.

 

Perhaps consider deleting the face scan and try again setting it up.

 

As with all types of face recognition  / iris scans etc they can sometimes be glitchy on all phones.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Jasonseery
Helping Hand
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same as mine its very hit and miss, I delete it and do it again and it works for a while then doesn't, the camera is awful too
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