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Original topic:

Encrypted SD Card on Note 10+ Changed to read only. Now phone doesn't recognize card.

(Topic created on: 29-02-2020 05:01 AM)
note10plususer
First Poster
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Galaxy S10 Series

Help! My data is stuck on my encrypted SD card. How can I get it back? 

 

I was taking a lot of pictures rapidly on my Note 10+ (SM-N975U) running android 10. I have a 128GB SD card I store media on (as well as run a few apps off of), but I performed encryption on the card. The phone is not rooted. 

 

I got a popup saying there was an error with my SD card and the camera switched to internal memory, and made the SD card read-only. All files seemed normal though. 

 

I shut off the phone and took out the SD card. Rebooted, then repeated with the SD card in. Now the phone doesn't even recgonize that the card exists. 

 

I then plugged the SD card, with a reader into my PC, and performed the 'diskpart' command "attributes disk clear readonly". That didn't work. 

 

Is there a way to get my card to be recgonized by my phone to decrypt it? I keep reading about clearing the phone's cache, but I worry if I do that, I'll lose my only way to decrypt my card. 

 

Lastly, is there a way I can just recover the files on the SD card via my pc? Is there a way I can decrypt it there instead? Since it's my phone I know all the passwords to generate the proper encryption keys. 

 

Help!

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2 REPLIES 2
CarloL
Moderator
Moderator
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Galaxy S10 Series

Hey @note10plususer! Is this a Samsung SD Card? If so, send an email to our External Memory Team: samsungmemory@hanaro.eu

They will be happy to help! 

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bobby5962
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Galaxy S10 Series
I can't find my SD card and it's a new one
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