Enable/Disable Mobile Data in Quick settings on S10 plus missing

[Jiburiru]

Hi!

I recently purchased an S10 plus from the Samsung Experience Store and have found that the phone has some limitations.  The quick button for mobile data is disabled even though I purchased the phone from a Samsung Experience Store and not from a provider.  I have entered *#1234# to get the model in Hope's that someone can help me resolve the issue.

[BandOfBrothers]

Hi @Jiburiru 

My Samsung Note 9 is direct from the Samsung Experience Store and it is on mine.

I'm in the UK.

Mobile Data Toggle.

If you press the 3 little dots in the top Rh corner and choose button order is there perhaps the mobile data toggle in the drag to place area.

Drag to place toggles.

[Jiburiru]

Thanks for the reply! I tried that previously with no avail.

After some additional research, I learned that even with a stock, OEM phone; it is dependent on your SIM card provider.  What that means is that if your provider has settings that will limit or restrict your phone; your phone will be limited.  This can then be removed once your reformat  the device and put a SIM card of a carrier that does not limit phones which is usually based on country too.

[Thiranja]

This problem is common with Samsung devices I do not know the exact weather there is a relationship with Sim card and the mobile data switch. Why I'm telling this is I previously own a Samsung J7 pro haven't such an issue. And then I temporally switched to a Samsung note 5 and used the same sim card with the J7 Pro, But unlike in J7, here wasn't a mobile data icon. And also this problem doesn't seem to appear with any other brand.

And I was also able to solve this problem with a workaround with ADB(Android Debug Bridge). Use this guide to restore your Mobile Data Icon. 

If you are not familiar with tools like ADB and not comfortable with such a workaround, you can use an app like Mobile Data Switch as an alternative to the mobile data icon.

[abhijeet-gautam]

Thanks @Thiranja. You solution worked just fine for me on a Samsung Galaxy S20 FE with T-Mobile.