Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Ear buds claim not working

(Topic created on: 08/03/19 15:23)
Jude23
New Member
Options
Galaxy S10 Series

Is anyone else have trouble accessing the benefit to claim their ear buds. When I click on claim your ear buds it takes me to a blank screen. Also live chart is not available for this. Really annoyed and get get talking to someone 

137 REPLIES 137
Arf12
New Member
Options
Galaxy S10 Series

Same here. I got the blank screen when I selected the benefit and now the benefit has dissappeared completely, despite getting a text link me to the claim. Very annoyed. 

0 Likes
Reply
Muty
First Poster
Options
Galaxy S10 Series
Yes!!!
0 Likes
Reply
Kamsung
Navigator
Options
Galaxy S10 Series

Now it's saying I'm not eligible for the event *****

Uneasy
Explorer
Options
Galaxy S10 Series

Yeah same for me  Looks like they are working on it 

0 Likes
Reply
Dannyboyxx
First Poster
Options
Galaxy S10 Series

Same, maybe they are going to re install the link...

0 Likes
Reply
Rhi123
Apprentice
Options
Galaxy S10 Series

I was getting the blank screen but now the whole option has gone. It's not showing on my benefits page at all now! I imagine they've struggled to cope with demand so have removed it until they can resolve. Frustrating!

0 Likes
Reply
Sean86
First Poster
Options
Galaxy S10 Series

I'm having the same issue

0 Likes
Reply
Ben590
First Poster
Options
Galaxy S10 Series

I'm having the same issue takes the *****.

0 Likes
Reply
Fieldie99
Explorer
Options
Galaxy S10 Series

Ive been on hold now for 1 hour 10 min, and still no answer!!

0 Likes
Reply
Uneasy
Explorer
Options
Galaxy S10 Series

Just calm down, clearly it's a global issue and they are working on it.  We have a month to claim it.