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Original topic:

Ear buds claim not working

(Topic created on: 08/03/19 15:53)
Jude23
New Member
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Galaxy S10 Series

Is anyone else have trouble accessing the benefit to claim their ear buds. When I click on claim your ear buds it takes me to a blank screen. Also live chart is not available for this. Really annoyed and get get talking to someone 

137 REPLIES 137
Tuffty
First Poster
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Galaxy S10 Series

I'm having the exact same issue. Seems like they're trying to cop out of giving away so many buds. So far I'm very disappointed

Paul8003
First Poster
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Galaxy S10 Series

Same here.... just a blank screen... overloaded I expect... poor Samsung!

Kamsung
Navigator
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Galaxy S10 Series
Yeah blank screen as well.
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Nabeel2
First Poster
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Galaxy S10 Series
Yes same issue here. Managed to get through to support and they said that I need to try and contact them again because they are looking for a resolution. I got given this number to ring 0330 726 9000. Let me know if you get any joy!
Jaspergalaxy538
First Poster
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Galaxy S10 Series
i got the same issue
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asiabp
First Poster
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Galaxy S10 Series
I have the same problem 🤔
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Rickj
First Poster
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Galaxy S10 Series

I'm assuming we are all trying to get the free buds and the site can't handle it.  

Archie78
Explorer
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Galaxy S10 Series

I dont even have a benefit claim tab to even try. So annoying and I am on hold over an hour to speak with support. A joke

Kouki
Apprentice
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Galaxy S10 Series
Same here
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