Ear buds claim not working

[Jude23]

Is anyone else have trouble accessing the benefit to claim their ear buds. When I click on claim your ear buds it takes me to a blank screen. Also live chart is not available for this. Really annoyed and get get talking to someone 

[Tuffty]

I'm having the exact same issue. Seems like they're trying to cop out of giving away so many buds. So far I'm very disappointed

[Paul8003]

Same here.... just a blank screen... overloaded I expect... poor Samsung!

[Kamsung]

Yeah blank screen as well.

[Nabeel2]

Yes same issue here. Managed to get through to support and they said that I need to try and contact them again because they are looking for a resolution. I got given this number to ring 0330 726 9000. Let me know if you get any joy!

[Jaspergalaxy538]

i got the same issue

[asiabp]

I have the same problem 🤔

[Rickj]

I'm assuming we are all trying to get the free buds and the site can't handle it.  

[Archie78]

I dont even have a benefit claim tab to even try. So annoying and I am on hold over an hour to speak with support. A joke

[Kouki]

Same here