E9224/6050/com.epicgames.fortnite

[sLINKv2]

 
i paid 17.99€ but i dont get the Package 

its says already bought 

[Kezer]

What platform did you buy it on?

[Ya_boii_marcos]

Mine says the same, has anyone resolved this yet?

[sLINKv2]

Yeah i contact the Support and i want my money back cuz i bought the Package with my iPhone.

[Kezer · Accepted solution]

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@sLINKv2 wrote:

Yeah i contact the Support and i want my money back cuz i bought the Package with my iPhone.

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Did you read the terms and conditions for Fortnite?

It clearly states that you can only redeem something you bought on a platform ON THAT PLATFORM. So if you bought it with your IPhone then log in on your Iphone and it will be available.

[Kezer]

Resolved. Log in on the platform you bought it on first.

[Hans555]

If i bought on my old samsung phone can i still get it if i log in on my new phone ?