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Original topic:

E9224/6050/com.epicgames.fortnite

(Topic created on: 26-10-2019 09:17 AM)
sLINKv2
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Galaxy S10 Series

 

6378A887-C724-4F2C-B2FA-358622DA8AFA.png

 
i paid 17.99€ but i dont get the Package 

its says already bought 

 

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Kezer
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Galaxy S10 Series

@sLINKv2 wrote:

Yeah i contact the Support and i want my money back cuz i bought the Package with my iPhone. :smiling-face:


Did you read the terms and conditions for Fortnite?

It clearly states that you can only redeem something you bought on a platform ON THAT PLATFORM. So if you bought it with your IPhone then log in on your Iphone and it will be available.

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6 REPLIES 6
Kezer
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Galaxy S10 Series

What platform did you buy it on?

Ya_boii_marcos
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Galaxy S10 Series

Mine says the same, has anyone resolved this yet?Screenshot_20191025-115603_Fortnite.jpg

 

sLINKv2
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Galaxy S10 Series

Yeah i contact the Support and i want my money back cuz i bought the Package with my iPhone. :smiling-face:

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Solution
Kezer
Apprentice
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Galaxy S10 Series

@sLINKv2 wrote:

Yeah i contact the Support and i want my money back cuz i bought the Package with my iPhone. :smiling-face:


Did you read the terms and conditions for Fortnite?

It clearly states that you can only redeem something you bought on a platform ON THAT PLATFORM. So if you bought it with your IPhone then log in on your Iphone and it will be available.

View solution in context

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Kezer
Apprentice
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Galaxy S10 Series
Resolved. Log in on the platform you bought it on first.
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Hans555
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Galaxy S10 Series

If i bought on my old samsung phone can i still get it if i log in on my new phone ?

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