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e tries to call me they get told my phon.

(Topic created on: 16-11-2021 11:55 AM)
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JanJeanette
First Poster
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When someon phones me they get told my phone is switched off but it isn't
3 REPLIES 3
B12UMMY
Voyager
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Restart your phone. It might help.
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LiquidSnake
Big Cheese
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Try wiping the cache partition on the phone and that should resolve the issue. To do this, just search 'how to wipe cache partition S10' and you should find what you are looking for 🙂. Hope this helps! 😎
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AndrewL
Moderator
Moderator
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@JanJeanette: Try heading to Settings > Connections > Flight Mode, and disable this option if it is active. Now, head to Settings > Notifications > Do Not Disturb, and toggle this off if applicable. You may also wish to try opening the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services, and check your Call Forwarding and Call Barring settings. I hope this helps.