Downgrade from One UI beta

[Samson1234]

Hi guys,

Im wanting to downgrade from the One UI beta because not being able to use google pay is a serious issue for me. I have withdrawen from the beta through the members app. The members app says that to downgrade I simply need to plug my phone into my computer and click to downgrade through smart switch but I cant find an option to do this! Any help would be greatly appreciated as I cant find a solution anywhere and I really need to be able to use contactless pay again. Thanks!

[CarloL]

Hey @Samson1234!

You can cancel your participation to the Android OneUI by going into the Samsung Members app and heading to: Settings > Galaxy Beta Programme > Deregister.

You can re-install the old software version by using the PC version of Smart Switch. Once the software is re-installed, the device will be reset and all data that was generated during the Beta Program will be erased.

Also, all data which had been backed up before installing the beta software can be recovered, but there may be limitations in recovering data that was created after installing the beta software.

[Samson1234]

Hi thanks for your response, so just to clarify does it have to be the windows version of smart switch instead of the mac version? Because I have looked through the mac version and there is no option to downgrade software through it. Cheers!

[chaz009]

i dont know , but even after withdrawing from beta participation, i didnt received any downgrade update in my samsung switch in my pc.

[chaz009]

did you find any solution??

[Samson1234]

No, I have now downloaded both the mac and windows versions of smart switch and there is no option anywhere to revert the software- the moderators are copy and pasting the same reply to every thread saying that there should be an option but there isn't! 

[SachikoT]

Can you advise what SW version you are running by tapping *#1234# into the dialler and sharing a screenshot? 

Thanks, 

^Sachiko

[Samson1234]

Hi Sachiko,

Thanks for the response- here are the details.

Cheers!

Sam

[skygrowler]

i too cannot find an option to revert to the previous version and the new version has stopped me using google pay .