28-10-2019 04:32 PM in
Galaxy S10 SeriesHi guys,
Im wanting to downgrade from the One UI beta because not being able to use google pay is a serious issue for me. I have withdrawen from the beta through the members app. The members app says that to downgrade I simply need to plug my phone into my computer and click to downgrade through smart switch but I cant find an option to do this! Any help would be greatly appreciated as I cant find a solution anywhere and I really need to be able to use contactless pay again. Thanks!
28-10-2019 05:31 PM in
Galaxy S10 SeriesHey @Samson1234!
You can cancel your participation to the Android OneUI by going into the Samsung Members app and heading to: Settings > Galaxy Beta Programme > Deregister.
You can re-install the old software version by using the PC version of Smart Switch. Once the software is re-installed, the device will be reset and all data that was generated during the Beta Program will be erased.
Also, all data which had been backed up before installing the beta software can be recovered, but there may be limitations in recovering data that was created after installing the beta software.
29-10-2019 08:36 AM in
Galaxy S10 Series29-10-2019 08:39 AM in
Galaxy S10 Seriesi dont know , but even after withdrawing from beta participation, i didnt received any downgrade update in my samsung switch in my pc.
29-10-2019 08:40 AM in
Galaxy S10 Series29-10-2019 08:45 AM in
Galaxy S10 SeriesNo, I have now downloaded both the mac and windows versions of smart switch and there is no option anywhere to revert the software- the moderators are copy and pasting the same reply to every thread saying that there should be an option but there isn't!
29-10-2019 04:39 PM in
Galaxy S10 SeriesCan you advise what SW version you are running by tapping *#1234# into the dialler and sharing a screenshot?
Thanks,
^Sachiko
29-10-2019 05:00 PM in
Galaxy S10 SeriesHi Sachiko,
Thanks for the response- here are the details.
Cheers!
Sam
14-10-2022 07:10 PM in
Galaxy S10 Seriesi too cannot find an option to revert to the previous version and the new version has stopped me using google pay .