Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

DBIAS_TUNED_DBIAS_VOLTAGE showing zero value

(Topic created on: 05-08-2022 11:17 PM)
rthakrar
First Poster
Options
Galaxy S10 Series

I'm not able to add fingerprints to my new phone, receiving either "Cover entire fingerprint sensor" or "Press a little harder".

When running diagnostic test, I get a FAIL for DBIAS_TUNED_DBIAS_VOLTAGE, due to a zero value.

Assume this is a hardware issue, and I should return to Samsung to fix?

0 Likes
3 REPLIES 3
Ray727
First Poster
Options
Galaxy S10 Series

Hi, rthakrar, I'm currently having the same issue has you had, did you ever found any other solution to it? Or did you just returned the phone to samsung?

And if you did, did they provide any feedback on what could have caused the problem, or what does the value DBIAS_TUNED_SBIAS_VOLTAGE stands for?

I couldn't find any more info on the topic, so It would be great if you could share your experience, (btw, this is the only result that google provides), thanks!

0 Likes
rthakrar
First Poster
Options
Galaxy S10 Series

I returned the phone.  I don't have have any more information, sorry.

0 Likes
Ray727
First Poster
Options
Galaxy S10 Series

Thanks for the reply, hopefully this helps somebody else in the future.

I did call the tech department on this issue and after running the same tests that we both ran, they detemined that the problem was probably a faulty sensor, the phone is on its way to them so they can confirm this. 

0 Likes