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Original topic:

Cloud

(Topic created on: 01/04/19 07:19)
Adibordoy
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Galaxy S10 Series

Hi all,

  Can somebody please point me into the right direction how I can upgrade my Samsung cloud storage via my s10? 

Cannot seem to find it anywhere thank you.

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Adibordoy
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Galaxy S10 Series

Phoned o2, they don't allow it in the software because they've got their own cloud storage, so I logged into my Samsung account via my daughter's Samsung, she's on EE and then I upgraded, all do thanks

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Colin19
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Galaxy S10 Series

 

Try here.

 

Accounts and back up/ Samsung Cloud/ tap basic plan / then select the option you want

Adibordoy
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Galaxy S10 Series
Thanks, read that but doesn't you how to upgrade to the premium package
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Colin19
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Galaxy S10 Series

@Adibordoy wrote:
Thanks, read that but doesn't you how to upgrade to the premium package

Well from the phone.

C0521996-82EF-4F87-8EBB-17220DE4462C.jpegBE867EDF-E507-4543-98B6-74A538C284CA.jpeg4F874777-93CE-4723-8AB2-A4A80757809B.jpegE057DAA4-ED7F-4DAE-99F3-6CD3CC347559.jpeg

Colin19
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Galaxy S10 Series

@Colin19 wrote:

@Adibordoy wrote:
Thanks, read that but doesn't you how to upgrade to the premium package

Well from the phone.

C0521996-82EF-4F87-8EBB-17220DE4462C.jpegBE867EDF-E507-4543-98B6-74A538C284CA.jpeg4F874777-93CE-4723-8AB2-A4A80757809B.jpegE057DAA4-ED7F-4DAE-99F3-6CD3CC347559.jpeg


Did you get it to work?

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Adibordoy
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Galaxy S10 Series

Phoned o2, they don't allow it in the software because they've got their own cloud storage, so I logged into my Samsung account via my daughter's Samsung, she's on EE and then I upgraded, all do thanks

View solution in context

WhiteUn
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Galaxy S10 Series

You can't, they have another cloud storage, I don't understand how you have been using the one from your old phone at all. I have a piece of advice actually, don't hate me, look into it if interested, if not, just ignore this post. Renounce your Samsung cloud storage membership and go for an independent one like those which provide Snowflake Row level security. Besides the fact that you'll be getting more storage space your data will also be more secured and safe.

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