22-03-2021 10:17 PM - last edited 23-03-2021 12:14 PM by AntS ) in
Hi,
Within the last few hours, some of my apps (including my bank app) have stopped working. Not all apps, only some - others continue to work perfectly.
I havent changed any individual permissions, my phone's software is up to date, and I'm running Norton 360, which didn't find any problems. I also ran Device Care and again, no issues found.
I've tried uninstalling a couple of the apps, then reinstalling them, but they still work launch, when I try to open them.
I've also tried turning the phone off, then back on.
Can anyone please suggest a solution for this problem?
Many thanks
Solved! Go to Solution.
23-03-2021 04:56 AM
Thank you for saving my sanity and stopping me from resetting my phone!
23-03-2021 05:18 AM
Thank you J! Good looking out!
23-03-2021 05:31 AM
What new update did you download @caves
One generic troubleshooting tip is to delete the email in your accounts section and then reset it back up.
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-03-2021 05:33 AM
How are you getting on with this @Ally3105 after the advice by @rebeccajayne ?
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-03-2021 06:50 AM
23-03-2021 07:37 AM
23-03-2021 07:40 AM
23-03-2021 07:42 AM
23-03-2021 07:45 AM
23-03-2021 07:48 AM