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Original topic:

Cant claim buds as promised with pre ordered S10+

(Topic created on: 14-05-2019 07:35 AM)
Tara85
First Poster
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Galaxy S10 Series

Both myself and my partner pre ordered the Samsung galaxy S10+ and when it came to claiming for our free buds as promised it says that we are not entitled because of the date we ordered. But in the shop they gave us leaflets and receipts to download to claim them. 

Not valid when we tried to claim. 

Yet another really disappointing problem as well as not having a signal most of the time. 

 

Anyone else really annoyed and disappointed with this S10+???Makes me wish I hadn't spent the money and stayed with apple. 

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1 REPLY 1
DannyT
Moderator
Moderator
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Galaxy S10 Series
Hi there, @Tara85.

We just need a little more info on this one. When did you purchase the S10+, and when did you try claiming through the Members app?

Let's get to the bottom of this for you.

Welcome to the Community!

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