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Original topic:

Can't join Samsung Upgrade Program

(Topic created on: 11-03-2019 07:52 PM)
filipebeavis
First Poster
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Galaxy S10 Series

I am trying to start the Samsung Upgrade Program for the Galaxy S10+. When I am in the payment page and in the 1 step when I select my delivery and billing address and clicking over "next", the image of load stays forever there. I changed already device, navigator, cleared the cache, but nothing happens.

 

loading.PNG

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5 REPLIES 5
ChrisM
Moderator
Moderator
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Galaxy S10 Series

Hi @filipebeavis.

 

Did you manage to get this sorted or are you still having the issue?

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maggiethecat
Navigator
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Galaxy S10 Series

Hi @ChrisM . 

How do you join the Samsung Upgrade Program?

 

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filipebeavis
First Poster
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Galaxy S10 Series

Yes I could.  Thanks

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ChrisM
Moderator
Moderator
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Galaxy S10 Series

Hi @maggiethecat.

 

Have a look at this useful link for details of how to join the upgrade programme.

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maggiethecat
Navigator
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Galaxy S10 Series
Thanks. Is the trade-in a compulsory part of the upgrade program?
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