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Original topic:

Caller id and spam protection

(Topic created on: 09-03-2019 10:31 AM)
Mel28
Explorer
Options
Galaxy S10 Series

My phone wont allow me turn on caller Id and spam protection I have contacted Samsung they didn't know why I have also contacted my network and they couldn't help 

1 Solution


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Solution
Banksybird
Explorer
Options
Galaxy S10 Series

Go to phone settings and turn on ID & Spam identifiyer.  Provided you've got the latest phone software this should now remain on. I had problems but as soon as phone upgraded it stayed locked on. Hope this works for you too. 

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44 REPLIES 44
Macca1975
Explorer
Options
Galaxy S10 Series

Trying to set the s10+ to block my number when making calls, but the caller ID and spam protection is greyed out.  Phone bought direct from Samsung online.  Any suggestions? Thanks

Macca1975
Explorer
Options
Galaxy S10 Series
Resolved... it's under supplementary services. Thanks to another poster (couldn't find that before I posted)
Mel28
Explorer
Options
Galaxy S10 Series
I'm having the very same problem my caller id and spam protection are greyed out , I contacted Samsung they said to contact my network provider so I did that and they said to contact Samsung so I'm just going around in circles and still no solution
Macca1975
Explorer
Options
Galaxy S10 Series

Hi Mel28... did you get my private message reply to you yesterday? See below...

 

Hi   It's the very first option "show my caller ID" select that and then select "hide ID" your number will be blocked then 

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Mel28
Explorer
Options
Galaxy S10 Series
Hi I'm not trying to turn my caller Id on or off I'm trying to turn on spam protection
Banksybird
Explorer
Options
Galaxy S10 Series

I'm having the same problem I can turn it on but it wont stay on. How do I fix it? O2 guru was useless.  It's so annoying having to turn this feature on daily

Antb1
Apprentice
Options
Galaxy S10 Series

Im having same problem keeps spam protection disables itself

Mel28
Explorer
Options
Galaxy S10 Series
I have tried every thing having no luck
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Mel28
Explorer
Options
Galaxy S10 Series

I'm having no luck at all