Go to phone settings and turn on ID & Spam identifiyer. Provided you've got the latest phone software this should now remain on. I had problems but as soon as phone upgraded it stayed locked on. Hope this works for you too.
Trying to set the s10+ to block my number when making calls, but the caller ID and spam protection is greyed out. Phone bought direct from Samsung online. Any suggestions? Thanks
Hi Mel28... did you get my private message reply to you yesterday? See below...
Hi It's the very first option "show my caller ID" select that and then select "hide ID" your number will be blocked then
I'm having the same problem I can turn it on but it wont stay on. How do I fix it? O2 guru was useless. It's so annoying having to turn this feature on daily