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Original topic:

Caller id and spam protection

(Topic created on: 13-04-2020 10:43 AM)
Mel28
Explorer
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Galaxy S10 Series

My phone wont allow me turn on caller Id and spam protection I have contacted Samsung they didn't know why I have also contacted my network and they couldn't help 

46 REPLIES 46
Padrico
First Poster
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Galaxy S10 Series
Wat you mean it's under supplementary services how do I fix it bud
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Adii99
Apprentice
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Galaxy S10 Series
Hey did your issue got resolved
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Mel28
Explorer
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Galaxy S10 Series

No still haven't sorted it out 

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Mel28
Explorer
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Galaxy S10 Series
That doesn't work either I have tried over and over again
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Solution
Banksybird
Explorer
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Galaxy S10 Series

Go to phone settings and turn on ID & Spam identifiyer.  Provided you've got the latest phone software this should now remain on. I had problems but as soon as phone upgraded it stayed locked on. Hope this works for you too. 

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Mel28
Explorer
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Galaxy S10 Series

Its It wont let me turn it on as you can see, my phone has all the latest updates I have been trying to sort this for months now and  I have called Samsung and my networkIt wont let me turn it on as you can see, my phone has all the latest updates I have been trying to sort this for months now and I have called Samsung and my network

 

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Banksybird
Explorer
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Galaxy S10 Series

@Mel28  that is really weird. Thats exactly how mine was.  It would let me turn it on but wouldn't stay on. 

 

There must be some kind of error with the system as after my phone was updated, and this was over a year ago now, it locked to on and stayed locked on. I presume you've had no joy from Samsung. Really hope you manage to sort it out. 

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Mel28
Explorer
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Galaxy S10 Series

Ah maybe it will sort itself out eventually thanks for your help

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STAINN
Apprentice
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Galaxy S10 Series

I have a Galaxy Note 10 Plus, Using the latest software and I am still not able to turn on mine. I am in Jamaica so I don't know is location would be an issue please help


@Banksybird wrote:

Go to phone settings and turn on ID & Spam identifiyer.  Provided you've got the latest phone software this should now remain on. I had problems but as soon as phone upgraded it stayed locked on. Hope this works for you too. 


 

Mel28
Explorer
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Galaxy S10 Series

my phone has all the latest updates and it still does not work

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