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Caller id and spam protection notification

(Topic created on: 05-04-2019 07:53 PM)
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Meeeeereerer
First Poster
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When I swipe down from the top to get my toggle switch I keep on seeing a notification advertising thr caller ID and spam notification. Can anyone tell me how to stop this notification/advert appearing?

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Colin19
Troubleshooter
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@Meeeeereerer wrote:

When I swipe down from the top to get my toggle switch I keep on seeing a notification advertising thr caller ID and spam notification. Can anyone tell me how to stop this notification/advert appearing?


Any screen shots of what you are seeing?

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AndrewL
Moderator
Moderator
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@Meeeeereerer: Do you have Caller ID and Spam protection toggled on in your Call settings?

Phone > 3 Dots > Settings > Caller ID and Spam Protection

If you restart the phone in Safe Mode does the issue persist? Turn the device off > Press and hold the Power key > Release the Power key when the S10 logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting.
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