Hi @val2021 ,
that doesn't look right to me. Can you please confirm where did you get the device from? Keep in mind that in the device was purchased in Japan, some apps and features will be only available in the language where the phone was manufactured.
My S8 does the same thing. But it used to display in English, so there has to be a way to fix it.
Check if the instructions mentioned in the link below help resolve your issue -