Galaxy S10e | S10

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Last update : dual messenger broken

Posted by 18-11-2019 09:13 PM in Galaxy S10 Series

Hi, Since I updated to the latest build G975FXXU3ASJD, the dual messenger feature broke. When I enable it for WhatsApp or any other app, I... View Post

28-06-2021 01:19 PM

Same problems and more, all media from whatsapp gallery is broken. View Post

SD card not inserted

Posted by 28-06-2021 07:20 AM in Galaxy S10 Series

Due to a recent update, I have lost a camera folder containing 1000s of pictures including videos, my phone is also saying no SD card is inserted. ... View Post

28-06-2021 10:52 AM

Well actually I don't have access to a computer right now, and I shouldn't need to. Every time sa... View Post

Themes won't update

Posted by 03-12-2019 08:32 AM in Galaxy S10 Series

I have downloaded many themes and I can still download new themes but when my current themes have updates it well not let me update it and I get... View Post

28-06-2021 01:32 AM

Their solution did not work for me as I have no problem downloading wallpaper, just updating the ... View Post

Picture Size

Posted by 19-03-2019 04:00 PM in Galaxy S10 Series

Hi. On my old Galaxy phones there was always an option to change picture sizes for example 10 or 16 megapixels. Cant see anywhere with that option... View Post

27-06-2021 06:19 PM

I ran into the same problem and my suggestion is to take the best picture possible then it can be... View Post

S9/S10 new update Autocorrect not working

Posted by 19-02-2020 08:52 PM in Galaxy S10 Series

Hello, i have a S9 phone and it was working fine. Sine January 2020 update was installed on my phone, auto correction... View Post

27-06-2021 01:00 PM

Issue with Note9... My predictive text is repeating the word previously written. Example, if I ty... View Post

Disney + 4k. Samsung galaxy s10+

Posted by 13-07-2020 06:21 PM in Galaxy S10 Series

Hi Has anyone actually managed to watch any content via the Disney + app, in Ultra HD using the galaxy s10+? I'm constantly... View Post

27-06-2021 12:29 PM

I'm only seeing hd. Did this ever get fixed for you guys View Post

last update broke do not disturb

Posted by 31-05-2020 11:52 PM in Galaxy S10 Series

My S10 scheduled dnd no longer works. I've deleted the start and end time rule and created a new one. Still not triggering. Wife not happy with... View Post

26-06-2021 09:58 AM

Hi, Did you get a solution to this. I'm on the A52 5g and am having the same problem. I set a DND... View Post

S10 - google apps not updating and installing

Posted by 09-10-2019 11:32 PM in Galaxy S10 Series

For the last week or so I have been having issues where apps are not updating or installing via Google Play Store. The update\install downloads to... View Post

25-06-2021 01:23 PM

I have the same problem with my S10. It is been a month now. I tried everything. Samsung support ... View Post

Still running Android 9!

Posted by 20-06-2021 10:58 PM in Galaxy S10 Series

Hi, I have just discovered my S10+ is still running Android 9. I must be honest and never found this to be a problem, however... View Post

22-06-2021 01:05 PM

@Grumpyfrog: Where did you purchase your S10+ from? It may be the case that the phone wasn't ... View Post

damaged photos

Posted by 21-06-2021 07:36 PM in Galaxy S10 Series

Some photos taken on Samsung S10 and stored on sd card have become corrupted. Some have what looks like part of another photo breaking into the... View Post

21-06-2021 08:28 PM

Failing SD card. See if you can repair in Windows PC then get a new SD card and look for a means ... View Post

keyboard layout

Posted by 06-05-2020 11:31 PM in Galaxy S10 Series

Anyone know a good t9 keyboard. I multi task often and this one is a drag! Wish Samsung would just create one! View Post

21-06-2021 03:12 AM

Hi, can I set the T9 to use qwerty ordered letters rather than A-Z? A-Z is slow to adjust to when... View Post

Phone rings while I'm on the phone

Posted by 20-06-2021 11:06 AM in Galaxy S10 Series

My phone rings WHILE I'm on another call, it drives me mad! Is there a way of stopping it and letting the other caller know that my phone's... View Post

20-06-2021 12:49 PM

@traceyscissors: Further to the advice offered by @xSteveuk, please head to the Phone app... View Post

Charging port no longer functioning

Posted by 17-06-2021 06:52 PM in Galaxy S10 Series

My phone no longer chargers via the charging port. I am using the official charger, tried some other ones however it doesn't charge anymore. ... View Post

18-06-2021 10:23 PM

Yes, but that is not on the list. View Post

Smart view works only for images?

Posted by 16-06-2021 04:17 PM in Galaxy S10 Series

Hi there, I have a Sony S10+ and a Sony Bravia TV (my TV is new from Nov 20) I don't use Smart View much, but I do believe when I... View Post

17-06-2021 07:57 PM

Hey @Rony28 You can mirror your screen onto your TV using our SmartThings app, which you ... View Post

New Burst Feature is Terrible

Posted by 28-04-2020 05:52 PM in Galaxy S10 Series

I went from and S8+ to an S10+ almost exclusively because of the burst function. On the S8+, i could burst by holding the shutter... View Post

16-06-2021 03:55 PM

Unfortunately, I have the completely opposite problem - my camera will only take a burst shot. I... View Post

HDR applied even when it's set to OFF

Posted by 11-03-2019 05:52 PM in Galaxy S10 Series

Hi there! I've been playing a bit with the wide angle camera today, and I notice a weird bug. Whether I set the HDR to on or off, pictures... View Post

16-06-2021 12:27 AM

It seems that the "always HDR" bug is back on the S21 View Post

Green Tinted screen issue in Samsung Galaxy phones. Mine is s10e.

Posted by 30-08-2020 11:58 AM in Galaxy S10 Series

A lot of people are having this issue. Initially I though maybe this is caused by some app I might have installed but later after debugging I... View Post

15-06-2021 07:11 PM

I'm also having this issue with a Note 9 - online support just tell me to take it for repair View Post

samsungs10 charge

Posted by 14-06-2021 04:08 PM in Galaxy S10 Series

anyone have an idea of what to do phone dosnt not hold charge anymore contract phone but sky are not willing to fix it and upgrade is not till next... View Post

15-06-2021 03:19 PM

@michaeltoal1: As advised by @JAMES4578 I recommend getting in touch with our Help Desk o... View Post

Screen flashes orange or white and then turns black when trying to turn s10e on

Posted by 17-11-2019 09:51 AM in Galaxy S10 Series

When I woke up this morning I wanted to turn my phone on but instead it only showed alternated an orange or a white flash and then going back to... View Post

14-06-2021 12:14 PM

Hello, I hope your day is going well. Did you ever get an answer or solution for this? Mine just ... View Post

S10 App Icon Badges not showing number if recent unread messages

Posted by 13-06-2021 02:44 PM in Galaxy S10 Series

Gmail and Text Apps showing message numbers unread in button top rhs, but not on email, outlook email, WhatsApp, LinkedIn and Twitter and I cannot... View Post

13-06-2021 03:22 PM

Try looking for App notifications in Settings. And select the apps you want View Post

Mirror Link error after update G970FXXSBFUE6

Posted by 10-06-2021 08:12 AM in Galaxy S10 Series

After my phone (Samsung Galaxy S10e) installed the above update did Android Auto stop working. The car reports that Mirror Link cannot connect. The... View Post

12-06-2021 12:10 PM

The problem is solved. I cleaned the cache and installed Android Auto 6.6.112203 and then I got i... View Post

Security patch updates

Posted by 09-06-2021 06:09 PM in Galaxy S10 Series

Hi everyone I'm just wondering what's going on with these updates my last update was the 1st of March security patch We are now in June and... View Post

12-06-2021 11:13 AM

Hiya all 落 just to let you know pips had update to day on S10  just a update have a wonderf... View Post

S10e showing lte instead of 4g on unlocked SM-G970U

Posted by 11-06-2021 08:45 AM in Galaxy S10 Series

HI, I bought an S10e unlocked, with code SM-G970U.I think it's the US version but I live in Europe. The signal shows LTE instead of 4G, while... View Post

11-06-2021 05:22 PM

Looking at the specs between both the Global and US device they both support EE's 4G bands (1,3,7... View Post

S10 not recognising pattern to unlock

Posted by 09-06-2021 01:45 PM in Galaxy S10 Series

My S10 has stopped recognising my unlock pattern after a routine restart. No options are appearing to sign in via google and I don’t appear to have... View Post

11-06-2021 03:29 PM

Have you tried performing a Soft Reset? If no, you can do this by holding the Volume Down and Pow... View Post

Samsung s10 plus Galaxy theme store error

Posted by 11-06-2021 04:01 AM in Galaxy S10 Series

Each time I try to access a theme or icon or any content on the galaxy theme app all I get is an error telling me to sign into samsung account but... View Post

11-06-2021 02:10 PM

Hi thank you yeah I've just checked and it seems to work now thank you so much View Post

Community error

Posted by 07-06-2021 11:53 AM in Galaxy S10 Series

Hi , hope an admin can help , I keep getting this error when browsing the community , I've tried Microsoft edge and Firefox but still same on... View Post

10-06-2021 05:25 PM

Hi all , any news on this ?? Thanks View Post

Problem with a random stored number

Posted by 10-06-2021 06:31 AM in Galaxy S10 Series

Can anyone help? On my partners s10e when she says hey Google text or call Ashley it brings up my old number that is not stored on the phone. Any... View Post

10-06-2021 04:43 PM

Thanks will have a look View Post

Always On display and LED Cover Case

Posted by 25-10-2019 04:43 PM in Galaxy S10 Series

Have just purchased the official LED Cover Case for my S10. It works nicely apart from one thing: I use 'Always On' overnight so I can... View Post

10-06-2021 06:14 AM

Same issue here with S21 View Post

S10 green tint screen

Posted by 22-08-2020 10:43 PM in Galaxy S10 Series

Has anyone else experienced this green tint on their screen?. Please I need help It's so frustrating... View Post

09-06-2021 07:41 AM

Hi I am having the same issue, the greent tint does not goes off. Why like this ?!?! I had Note 2... View Post

Cracked screen s10 without any drop

Posted by 08-06-2021 01:59 PM in Galaxy S10 Series

I have bought a samsung s10 before almost 1 year. From the first day i have a wallet case and i have never leave the phone without a screen... View Post

08-06-2021 04:22 PM

What are the possibilities of taking responsibility? Do you think that Samsung in Greece will say... View Post