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Original topic:

Battery

(Topic created on: 22-01-2022 10:47 AM)
JillyP1509
First Poster
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Galaxy S10 Series
Hi all. I did a diagnostic test on my S10 this week and it said the battery is weak and needed replacing. Booked in with Samsung to have it replaced as I don't want a new phone just yet, and the battery was replaced this morning. Charged it as instructed and ran the diagnostic test again but its still showing as having a weak battery.
I just wanted to see if anyone else has had this issue? Called Samsung and they said I may need to pay to have it looked at again which is ***** as I've just paid £100 and the issue hasn't been fixed. 
5 REPLIES 5
2old4this
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Galaxy S10 Series
Same problem with S9+ still showing weak after change
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AdL33
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Galaxy S10 Series

Hi All,
I have the same issue !  just replaced the battery yesturday (70€) by certified Samsung repair center, but still showing the weak battery message when i run the dignostic.
Screenshot_20220923-090537_Samsung Members.png

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shazzamac
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Galaxy S10 Series
Did you ever get this sorted as I replaced mine, 3 times the shop has changed the battery in my s10 and still saying weak battery in diagnostics check
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JillyP1509
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Galaxy S10 Series
They eventually came back and said the test that checks everything on your phone, had a bug. So basically, I got a new battery for no reason. I still get the warning come up every now and then, warning me the battery isn't working as it should, but I ignore it.
Probably Samsungs way of getting people to buy a newer model!
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shazzamac
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Galaxy S10 Series
How long does your battery last? Mine says 10 hours in the morning when it's fully charged but I've been up since 7.30am and not used it a lot and it's at 19% already. Waste if £45 and that's 3 batteries the shop I put it into changed for me. Its an actual Samsung battery in it aswell
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