Battery

[JillyP1509]

Hi all. I did a diagnostic test on my S10 this week and it said the battery is weak and needed replacing. Booked in with Samsung to have it replaced as I don't want a new phone just yet, and the battery was replaced this morning. Charged it as instructed and ran the diagnostic test again but its still showing as having a weak battery.

I just wanted to see if anyone else has had this issue? Called Samsung and they said I may need to pay to have it looked at again which is ***** as I've just paid £100 and the issue hasn't been fixed. 

[2old4this]

Same problem with S9+ still showing weak after change

[AdL33]

Hi All,
I have the same issue !  just replaced the battery yesturday (70€) by certified Samsung repair center, but still showing the weak battery message when i run the dignostic.

[shazzamac]

Did you ever get this sorted as I replaced mine, 3 times the shop has changed the battery in my s10 and still saying weak battery in diagnostics check

[JillyP1509]

They eventually came back and said the test that checks everything on your phone, had a bug. So basically, I got a new battery for no reason. I still get the warning come up every now and then, warning me the battery isn't working as it should, but I ignore it.
Probably Samsungs way of getting people to buy a newer model!

[shazzamac]

How long does your battery last? Mine says 10 hours in the morning when it's fully charged but I've been up since 7.30am and not used it a lot and it's at 19% already. Waste if £45 and that's 3 batteries the shop I put it into changed for me. Its an actual Samsung battery in it aswell