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Original topic:

Back Up not Found (Samsung S10+)

(Topic created on: 30-06-2021 05:16 PM)
Members_faiRpKu
First Poster
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Galaxy S10 Series

I had to do a forced factory reset on my phone.  I know that I've backed up all my data a few weeks ago, photos, apps etc.  But now that I'm trying to restore everything, none of the data can be found.  I've looked in the cloud/one drive, but no previous data exists for me to restore. Any advice? where could it be and what am I doing wrong? I've ensured sync is on. I have a blank phone with no apps/info ...  Thanks,

2 REPLIES 2
Pugs1957
Superuser I
Superuser I
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Galaxy S10 Series
Where did you backup to?
Claire00123
First Poster
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Galaxy S10 Series
Same issue
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