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Original topic:

Awful HDR+ converting from the gallery

(Topic created on: 13-02-2020 02:10 PM)
Adem0
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Galaxy S10 Series

So, the HDR+ video convertion from the gallery to other apps looks so bland and awful.

 

Here's an example of the original video recorded in HDR+ seen in the gallery (GIF):

Screen_Recording_20200213-145851_1.gif

 

 

Here's an example of the same HDR+ video converted to the standard dynamic range shared in one app (GIF) :Screen_Recording_20200213-145826_1.gif

 

 

Picture from the video HDR+ in the gallery:Screenshot_20200213-150010_Gallery.jpg

 

 

Picture from the HDR+ video converted and shared from the gallery to another app:Screenshot_20200213-150023_Gallery.jpg

 



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Thank you for your help! ............................................
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11 REPLIES 11
Alpha07
Voyager
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Galaxy S10 Series

Hello there! Please note that apps like WhatsApp and Instagram do NOT support HDR10+. The result of this is incorrect saturation, and a slight green tinge. Try to use the Gallery app itself to convert your videos back to Standard Dynamic Range.

 

By the way, YouTube supports HDR10+ videos.

Adem0
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Galaxy S10 Series

You mean this?

Screenshot_20200509-055707_Gallery.jpg

 

I can't find other setting to convert the HDR10+ video to standard dynamic range.

 

The issue is that if share i converted  HDR10+ videos from the gallery to whatsapp, messenger etc, they still look washed out, even tho they've been converted to the standard dynamic range. 



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Thank you for your help! ............................................
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Alpha07
Voyager
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Galaxy S10 Series

If that's the case, please refrain from using the HDR10+ mode if you are intending to share the video. The colours are, of course, inaccurate because there's a complete different amount of colours involved with both modes, and converting them isn't fully compatible. Hope you understand!

Adem0
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Galaxy S10 Series

I understand, but Samsung should improve this :smiling-face: 



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Thank you for your help! ............................................
kgb33
First Poster
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Galaxy S10 Series

Uhhhh then what's the point? We record videos to share. I have over 100 videos that are now worthless and embarrassing to share because they look like *****. This is awful and has been a major problem for a long time. 

kgb33
First Poster
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Galaxy S10 Series

Youtube does not support it. Neither does Facebook. The two biggest video platforms. 🤦‍♂️HDR video upload preview on Youtube.HDR video upload preview on Youtube.

 

Video with HDR. Phone screenshot.Video with HDR. Phone screenshot.

 

Adem0
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Galaxy S10 Series
I've got you... I've reported this since I've got the S10 Plus on a pre-launch.. I've reported it here and in Samsung members app, they just don't care... It's so frustrating to pays I much for a phone and then they just don't care to fix the software. I just want something that works!


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Thank you for your help! ............................................
JohnWebb
Apprentice
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Galaxy S10 Series

Same problem here, it is indeed really bad. I understand how HDR+ works and this can be done much better. Hope Samsung will notice this and do something about it.

Adem0
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Galaxy S10 Series

Bump! 



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Thank you for your help! ............................................