Auto-Rotate(Portrait button) option missing from Samsung galaxy s10

[prashantrar]

Hello All,

After updating to android 9, the Portrait lock/Auto Rotate option is missing from my phone. I cant find it in settings or anywhere, I even tried a full settings reset but still unable to find it. I am attaching a screenshot of my notification pull down drawer. the option is no where to be seen. Please help been struggling with this for long.

I am posting 2 images for reference

[Yadira2019]

I got the same bug, my friend. Have you found a solution? Thanks in advance! :'(

[Muck]

I've been having the same problem for about a month and it's driving me insane. Samsung, please help!

[Metan]

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@Muck wrote:

I've been having the same problem for about a month and it's driving me insane. Samsung, please help!

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Same bug. So annoyed when using full screen apps like remote desktop softwares. Called Samsung and tmobile. Missing after firmware update. Att users not experiencing this nor is s10e 

[Metan]

[Metan]

Btw, just curious. Does anyone having this issue have Samsung Good Lock app installed? If so which customizable enhancements have you installed, i wonder if there is anything with that app? If you don't have good lock please say you don't. That will help eliminate that hypothesis 

[WJSmith419]

I don't know if this is the same problem that I had.  I have the Galaxy S8 with Android version 9.  Recently, I changed a setting on my phone - Under Display, I changed the screen resolution from HD+ to FHD+.  Over the next couple of weeks, I kept noticing that my phone wouldn't auto-rotate.  The icon for it was no longer in my pull-down notifications.  I changed my screen resolution back to the original setting (HD+) and the icon reappeared in my notifications pull-down and I quick tap reactivated it.

[Paxamime]

I finally found the solution to this! In the quick settings pull-down menu from the top of the screen, select the 3 dots at the top right. Then select button order.

Auto Rotate was then one of the buttons that could be added back in to the menu options . Clock on it and drag it down from the top available apps.

[Metan]

No. This is not the solution to our problem. Our problem didn't have that either. It was due to a specific firmware. Fixed with the firmware update

[Taylor_2001]

I am having the same problem ...galaxy 9.. at&t...