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Original topic:

ASHA

(Topic created on: 30-07-2020 08:45 PM)
DavidHa
Apprentice
Options
Galaxy S10 Series
I have recently purchased an S10 lite with android 10 software. I was advised that the android 10 supports audio streaming for hearing ***** ASHA but can not find any option in my settings for this feature. I have a cochlear implant and a hearing aid which both support audio streaming but although android 10 was advertised as supporting this feature, it is not available on my phone. This feature is the only reason I upgraded from an S8 to this S10 and am extremely disappointed that it will not work. I was under the impression I could stream music and phone conversations direct to my hearing aid and cochlear implant. Can anyone help please. David
6 REPLIES 6
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S10 Series

Hello @DavidHa 

 

A Google and forum search does bring up some information about this feature and Samsung phones.

 

One such thread is Android-Streaming-for-Hearing-*****-ASHA-support-in-Galaxy-A. 

 

I hope this and other resultsvia a search may yield further information for you.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Current Phone >Samsung Z Fold³ 5G.

Previous Phone > Note 20 Ultra 5G SM-N9860.

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AndrewL
Moderator
Moderator
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Galaxy S10 Series

@DavidHa: If you go to Settings > Accessibility > Hearing Enhancements > Hearing Aid Support > Bluetooth Hearing Aid, and follow the on-screen prompts, you should be able to sync your hearing aid to the device. If you're still having issues, check the Google Play Store to see if there is a companion application for your hearing aid, as this may be required to access some of the features you wanted. For further clarification, please contact the hearing aid manufacturer directly.

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DavidHa
Apprentice
Options
Galaxy S10 Series
Unfortunately there is no Hearing aid support or Bluetooth in my Hearing Enhancements listing
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DavidHa
Apprentice
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Galaxy S10 Series
Just been informed by Samsung remote support that hearing aid streaming does not work on Galaxy S10 Lite
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Davof
First Poster
Options
Galaxy S10 Series
ASHA streaming only works on S9, S10 and S21 plus latest Note model. Its a flagship model premium feature that should be available on all samsung phones. Its as if Samsung think that only people who can afford premium devices can afford hearing *****. This feature has been available on all Apple devices since 2013.
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hansopanso
Apprentice
Options
Galaxy S10 Series

Can anyone verify the S21 series indeed supports ASHA. The post above from @Davof is the only thing I found on the internet that says it should work. 

On Samsung’s site: (https://www.samsung.com/global/galaxy/galaxy-s21-ultra-5g/specs/) below “Accessibility” it reads:

  • Hearing aid compatibility
  • Bluetooth® hearing aid support

Is that the same as ASHA compatible?

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