4G+ network on samsung S10+ problem

[Ahmad4]

Hello,

I want to ask about my phone samsung s10+.

I cant use 4G+ and its always display 4G/LTE

Why i cant switch to 4G+ ??

[IreibeX]

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@Ahmad4 wrote:

Hello,

I want to ask about my phone samsung s10+.

I cant use 4G+ and its always display 4G/LTE

Why i cant switch to 4G+ ??

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Did it ever work ? What is your android version ? What is your region and provider ? Do you know whether the device had been manufactured for the region you're using it in ?

[Ahmad4]

Did it ever work ?

Recently i updated my sim card that supported 4G+

What is your android version ?

Android 10 

What is your region and provider ? 

UAE

Do you know whether the device had been manufactured for the region you're using it in ?

Actually i dont know

[BandOfBrothers]

@Ahmad4 

As a process of elimination can you try your sim card in another phone to see what happens?

If possible try another sim card in your phone.

This can help rule out a network or sim card issue or phone issue.

If your sim card works as it should in another phone then let a Samsung Experience Store  / Samsung Service Centre have hands on with it.

[Habiib]

have you sttle with this?? I have the same problem with you?? Can u tell how to settle this???