I updated to the lstest OS 1/4/20 and the installation deleted all my Samsung and google apps including galaxy store and play store (along with about 15 others maps etc). I cant get them back as i cant get play store back. Contacted samsung help they sid i ought to have backed up and now i just have to reinstall the apps but how do i do it without either of the galaxy or google play apps?
I'm sorry to hear that you have lost a lot of valuable data. Data costs money, and money costs time. And, of course, we don't all have that much time in our days, despite the current situation. Please check the "My Files" app to browse for anything related to the Play Store. If you cannot do this, or cannot find the files, your only option is to install it from an online app repository. Please take caution when trying this, and use websites you can trust, or have good reviews (I suggest checking YouTube, and not comments posted on said website). If you are unable to do that, please download it from another device, and, using the applicable cables, put it on your Samsung device. Please, feel free to notify me if these do not work, and I will try to get back to you ASAP