upday

[smurf78]

When ever I'm on the upday news feed, my phone crashes, anyone know how I can stop this.

[CarlH]

Hey @smurf78. Do you have any other apps open when you're using Upday? 

[smurf78]

not that i know of, I always close my apps.

[MarkH1969]

Upday crashes all the time when I use it on my galaxy S9

[AndrewL]

Can you try going to Settings > Apps > Upday > Storage > Clear Cache, then press the Volume Down and Power buttons together for around 10 seconds until the phone restarts, to see if this helps. If not, can you confirm if you are getting any error messages when the issue occurs? 

[MarkH1969]

hello, I have tried the above and will let you know how I'm getting on. I do not receive any error messages, upday just stops displaying and disappears

[MarkH1969]

hi, just tried it and the same, this time I got a message saying upday keeps stopping. I have reported this in the past.

[MarkH1969]

hi Andrew, are you able to advise?