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track n trace

(Topic created on: 02-10-2020 06:36 AM)
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Jayne1
First Poster

‎01-10-2020 07:16 PM

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Hi can anyone help me please.  I have a note 9 and the covid track  n trace app has downloaded but as soon as  i scan it takes me home , any ideas please
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3 REPLIES 3
mrowen
Navigator

‎02-10-2020 06:36 AM

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what u mean takes you home ? goes back to main menu ?, ive got this downloaded to confuses me at times
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Raxa
Apprentice

‎02-10-2020 08:42 AM

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Hi, if once you've scanned the bar code then it is normal to take you back to the homepage. That is the apps default setting. Some places will ask you to go back into the app to click when you leave as well. I hope that answers your question 🙏
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Jayne1
First Poster

‎02-10-2020 09:40 AM

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In response to Raxa
thank you, il try again
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