So my phone was playing up, so i backed up all my data to samsung cloud, factory reset the phone, set it up, didnt automatically restore data as i was at university and busy, idk how, but my backup from before resetting the phone wasnt there, it was a newer more recent backup, FROM AFTER THE FACTORY RESET, so i lost all my data except contact, is there anyway to retrieve an old backup?
Hello. Unfortunately that didn't help me. i can't find other than the latest backup done only a little after the last reset done. i lost all of the the phone log and some of my contacts. Help me Please! (samsung J1 Ace)