Hello, I've had my note 9 about 6 days now.
I've noticed quite a deep scratch on the screen, this is a phone that is in a pocket on its own.
Please bare in mind, I kept my iPhone 7 plus in worse conditions and it has never had a scratch so deep!
I feel like the only one getting this? Carphone Warehouse are turning me away, Samsung arent/won't do anything about it they just told me to go back to the Carphone Warehouse. There's not a single scratch anywhere else on the phone, just the screen.
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I just got my note 9 last December and noticed there is a scratch on the right upper part of the screen. It was never dropped on a hard floor or rough surface, it did fell from my side table while it hanged from the power cable. I didn't think it would easily get a scratch from that.
I have seen videos of scratch tests and those units they tested using metals tools didn't even get a scratch! Is there something wrong with the units they released or were they sending the best units for testing?
I use a £ 2 tempered glass from ebay or Aliexpress they work fine and touch is ok. The FPS is at the back not like the S10. iF ANYONE NEEDS A LINK TO THE BEST TEMPERED GLASS which sticks let me know.
I would not pay €50 for that whitedome when I paid € 1000 for the phone. Even a TPU/Hydrogel film of good quality like ZNP will do.