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Note 9 screen burning issue

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First Poster

My note 9 is less than a year old and I notice that the screen has burn. Any help is welcome. Screen burning issueScreen burning issue

 

Screenshot_20190701-203141_Samsung Internet.jpg

 

1 REPLY 1
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Superuser I
Superuser I

@omar205 

 

The phone comes with a 24 month manufacturing warranty.

 

My advice comes from UK consumer law which maybe different in your country.

 

If a phone is bought from a retailer then its them that's person needs to approach for support.

 

If a phone is bought directly from Samsung then its them that needs to give support.

 

Screen burn can only be resolved via replacing the display.

 

Any Samsung Experience Store or Samsung Service Centre can help and advise. 

 

 

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