25-07-2020 03:04 AM
This just started this evening. When I try to edit an instagram text the keyboard covers the text field. I've seen this problem mentioned with other phones , but the solutions offered were not applicable to the Note 9. It happens with any keyboard. It seems to only happen with INsta.
I have rebooted the phone, logged off and on Insta, removed recent apps installed...no joy
any help appreciated and tia
03-08-2020 04:38 PM
Hi @JayElDee, are you still having this issue? If so, can you confirm if you've reached out to Instagram Support regarding this?
03-08-2020 08:24 PM
Yes. Samsung chat advised to uninstall and reinstall insta...that worked, but the problem recurred requiring another uninstall and reinstall. Instagram support? Is there such a thing?
Thanks
24-03-2021 10:12 AM
I am having exactly the same issue with my Galaxy Note 9. When I try to edit an instagram text the keyboard covers the text field.
Can we get a solution to this please? Is it a Samsung problem or an Instagram problem?
24-03-2021 10:39 AM
Hi, SaudA
Yes, the problem is still there and no support from Samsung since original post. Sorry
13 hours ago
Hi, I've just started experiencing the same issue on my note 9! 😞