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This is weird as I have this problem and the solution above does not work?
I am running at Samsung Note 20 Ultra 5G _256Gb > Model: SM-N986B/DS._ Samsung One Ui 2.5 / Android 10 (UK).
a long press, quick tap or double tape doesnt give the options of 'create contact', 'message' or 'call' as shown above ?
It also doesnt seem to work if you tap on the icon, the number or the 'lozenge' - very annoying when my old phone used to do this.
I have a similar problem on my Galaxy A70. If you tap a recent number you nearly always just get the Delete option and it selects or unselects the item. Just occasionally (perhaps one time in fifty) it shows the Add to Contacts panel, but there is no consistency. I have tried long taps, short taps, double taps, and tapping it in every part of the display (icon, number, time of call etc.). It is totally madenning. I would love to know if there is a way to fix this. I keep hoping it will be fixed with every software update that comes out but so far no luck.