Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy Note 9 storage issue

(Topic created on: 19-11-2020 05:44 AM)
679 Views
Eggsftw1
First Poster
Options

I have a Galaxy Note 9 and I downloaded the whole series of skins UK and watched it all then deleted it, went to my gallery and emptied the trash and the storage is still being taken up but other screenshots and such are being deleted. I judt updated my phone too hoping that would help but it didn't. I have looked through all my files and they episode are not there but just taking up all my storage. Please help. Thanks in advance.

0 Likes
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
Options

Try looking in your myfiles @Eggsftw1 

 

Try turning the phone Off and then from a set series of button presses clear the phone's system files caches although I'm not convinced this will help.

 

If all else fails back up, remove any relevant sd card and factory reset.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes