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Email loads sluggish or doesn't on Samsung Email App

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First Poster

Hopefully they will have a fix. 

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Hello. I am using a Note 8 and experiencing the same issue. Auto Fit can be toggled on or off to temporarily resolve the problem but it returns and I find myself going back to settings often. A real pain. Also this happens with any of my 3 email accounts. All 3 are on different servers. This did not happen on an S8 I had a few months ago. Strange!

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Well here is a fix I found right here in this community . I just tried it and it works!!!

 

https://us.community.samsung.com/t5/Galaxy-Note-Phones/Samsung-email-app-issues/td-p/419843

 

Work Around from Samsung: Samsung email app issues
 

I received an email yesterday from the Samsung Email app developers.  It is the most recent version of Google Chrome that is causing the issue.  I didn't believe it until I followed the steps prescribed and my email was working! 

Here is what you need to do:

 

Developer response:

 

Sorry for the inconvenience


You have an issue if you use Chrome v70 (updated), please use v.6x
we are preparing to make improvements for v70


Please refer below steps:


Step 1
google playstore
search google chrome
click three dots in upper right-hand corner 
uncheck enable auto upgrade


Step 2
Settings
Apps
Chrome
“uninstall updates” in more option

 

We will release it asap

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Thanks for fix.

It works.

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@Simmo3 wrote:

Thanks for fix.

It works.


Reviving an old thread, just a quick THANK YOU!!! 

 

I have been having this problem for several weeks on my Note9 and was getting super frustrated!  Just applied instructions above and fix complete.

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No worries.

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@epajet wrote:

No worries.


Actually still slow and sluggish...  Question... Am I having the slow response because I am syncing "all" mail vs. just a month or 3 months? Also unchecked the autofit to screen didn't make a difference.

 

Mobile device: note9

Exchange server using Shereen

Thanks in advance, Tony

Also if there is a preferred mail client what is everyone using?

 

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First Poster

This fix only applied to the stock Samsung email app and the sluggish behaviour has probably been addressed with multiple updates to the app since this issue surfaced.

I now use AquaMail Pro and sync all my mail. It is faster and highly customizable.

Good luck.

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First Poster
Thank you kindly!

Closed all apps and now seems to working again smoothly.
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