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Dual Sim data usage counting for the wrong Sim

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Apprentice

Hi. I am using my Note 9 with 2 SIM cards. When i use the mobile data on the SIM 1, the data usage counter is increasing the data usage on SIM 2 while the data usage indicator of SIM 1 shows like i have not used data and the other way around, using mobile data on SIM 2, increasing the data counter of SIM 1. Is there anything that i can do to fix this?

15 REPLIES 15
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Apprentice

That is terrible. For me it is charging the correct card but the meter shows the wrong card. 

In any case, it does not work as it should. Samsung should fix this, it is a shame for their flagship mobile to have such issues and nothing to be done, a fix or a reply atleast here that the acknowledge the problem and looking for a fix.

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Apprentice

Thanks for posting, maybe if more people reply, finally someone from Samsung will notice and do something about it.

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New Member

Same problem here, Samsung should do something fast.

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Apprentice

I hope so. It is terrible to have such a mess with the dual SIM system. Reduces considerably the phone's usability. 

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Observer
I'm experiencing exactly same problem.
Is there any update on this? Do we know that Samsung aware of it?
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First Poster

Today the update for my A50 to Android 10, and I have the same problem! A great problem!

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